Builders

Warranty Express is our online system for everything from home enrollment to membership renewal to ordering marketing materials and enrollment reports.

• Enroll multiple homes at one time.
• Start the electronic enrollment process, save your work and come back later to finish or edit prior to submitting.
• Enroll confidentially over a secure site.
• Generate FHA confirmation letters or state affidavits if needed.
• Order enrollment reports to reconcile your records.
• Order marketing materials including sample warranty books, consumer brochures, signage for model homes, and important document folders to keep all your settlement paperwork together for closing.
• Renew your Membership.

• NO “initial” enrollment paperwork.
• NO deposits.
• NO surcharges if the new home warranty fees are paid online.
• NO waiting for the mail for warranty forms or books for closing.
• Receive IMMEDIATE confirmation that your enrollment was received.
• Both the Application for Warranty and the Warranty book are immediately available. Either print from the comfort of your office or simply email to your buyer.
• FREE online builder home warranty enrollment reports.

Residential Warranty Company, LLC (RWC) has issued over 3 million home warranties since 1981. We provide highly competitive rates and strive for innovative ways to maintain our leadership in the industry. In keeping with our history of innovation and competitive pricing, we established the unique RWC Incentive Program for our Members.

The Incentive Program is a great way for qualifying Members to effectively reduce their overall warranty costs by maintaining a high level of quality construction and customer service.  Members receive “cash” back for their good claims experience.

• Incentive Members receive the best rate possible.
• Rates are locked-in for 5 years with the standard warranty.
• Membership fees are waived for years 2-5 – a savings of $1180!
• In years 6-10, you receive cash distributions, assuming there are only minimal claims experience for your company.
• The value of cash disbursements greatly reduces your overall effective rate.

Who is Eligible?

Members enrolling at least 20 homes or $2 million in sales volume annually are eligible to join.

• Premise: If a Participating Member has few or no claims in Years 1-5, then RWC will return a portion of enrollment fees paid in the form of cash distributions in Years 6-10.
• How Incentives Get Started: Both the Member and RWC set aside a program participation fee in Year 1 ONLY to open an account.
• How Incentives Grow: Every time the Member enrolls a home and pays the warranty fee, RWC contributes 30% of that fee into this account.
• How Incentives Are Paid: Annually, in Years 6-10, the Member will receive an incentive check. The amount of this check is determined by the number of homes enrolled less the value of claims, if any.

FREE Computerized Analysis

• A free computerized analysis illustrating how the Incentive Program can work for you is available upon request. Request yours today by contacting your Account Executive or our Sales Dept. at 800-247-1812, Ext. 2149 or by emailing sales@rwcwarranty.com.

CASH IN on YOUR Excellent Customer Service By Joining the Incentive Program!

Warranty Training Seminars

Maybe you are a new Member or maybe you’ve been using the program for a while but would like a refresher.  RWC will come to your office and conduct a FREE in-depth training seminar for your staff (sales people, service technicians, administrative personnel, etc.)

Topics Covered

• How a typical warranty document is set up and where to find things like the warranty standards, the dispute resolution process, etc.
• What is covered, what is not covered and who is responsible.
• How structural defects are determined.
• Foundation perils and how to avoid them.
• How the dispute resolution process works.
• How to make the warranty work as an effective tool in providing fair customer service.
• How the warranty helps to limit your responsibility and protect you from unreasonable homeowner demands.
• Overview of all the services and programs we offer to make sure you are taking full advantage of everything available to you by virtue of your Membership.

To schedule a seminar for your business, contact your Account Executive or our Sales Dept. at 800-247-1812, Ext. 2149 or email sales@rwcwarranty.com.

When you build a house and use better materials than your competition does, you know that’s a marketing advantage that you can tell your prospective buyers.  Unless your buyer has really researched building materials, they may not know the difference between one grade of carpet and another.  They may not understand “R values” or why one set of cabinets is better than another.  The only way they understand the “value added” of upgraded materials is IF YOU TELL THEM.  You train your salespeople on how to educate your prospects so that they are aware of everything you do or offer that’s “above standard” because you want them to pick you as their builder instead of that “other guy”.

The same holds true with your builder's home warranty program!  When you use an RWC warranty, you’re using a better product than anyone else out there, especially all those builders who basically self-insure.  So, you have to tell your buyers about it before they will understand what the value is to a homeowner.  And we are pretty certain that the average homeowner today will be impressed with the level of concern you demonstrate by adding this program to your homes.

So what’s available?  View thumbnail images of items available on our FREE marketing materials pages first and then order online, by phone, through your Account Executive, or by mail. Your Account Executive is also able to set up Warranty Training Seminars if desired.

Need a logo for your website or advertisements?  Download it here.

Supplies can be ordered in a variety of ways:

Online: Order online through Warranty Express. (See link in top right corner of this page.)  Call us if you still need a password to login.

By E-Mail: Tell us what you need at info@rwcwarranty.com.

By Phone: 800-247-1812, Ext 2459.

By Mail: Order forms are found in publication RWC 542 – Marketing Essentials.