WHAT DOES RWC MEMBERSHIP MEAN TO ME?
If a builder chooses to include a warranty from Residential Warranty Company, LLC on your home, you can breathe a sigh of relief knowing there is a safety net in place should a warranted defect arise. This is your assurance that your home was built by a qualified professional and your home will be protected. The coverage shields you from unexpected financial stresses and ensures your home stays solid for the long haul, paving the way for a smooth and worry-free journey into homeownership.
THE VALUE OF AN RWC WARRANTY
PROTECTION
When your Builder selects an RWC warranty for your new home, you are being given a written and insured commitment that your home will be free from specified defects.
Your RWC warranty Is independently written and administered apart from your Builder.
Regardless of what the future may hold for your builder, your home warranty remains in place for the duration of the warranty period.
Your RWC warranty Is independently written and administered apart from your Builder.
Regardless of what the future may hold for your builder, your home warranty remains in place for the duration of the warranty period.
EXPERIENCE
RWC has been in the new home warranty business since 1981 and has issued warranties on over 4 million homes.
More importantly for you, we've managed the dispute resolution process between the homeowner and the builder on thousands of homes over the years.
More importantly for you, we've managed the dispute resolution process between the homeowner and the builder on thousands of homes over the years.
EXPERT SECOND OPINION
If a dispute arises between you and your Builder regarding whether or not something should be considered a defect, the limited warranty document can be a valuable "measuring stick" for evaluating the issues.
You benefit from third-party assistance with home warranty issues.
The warranty standards included are based on accepted industry practices.
The steps to begin the mediation process are spelled out in your warranty book.
You benefit from third-party assistance with home warranty issues.
The warranty standards included are based on accepted industry practices.
The steps to begin the mediation process are spelled out in your warranty book.
RESALE VALUE
Your home is warranted for the duration of the warranty period selected for your home by your Builder.
If your home is sold during that warranty term, the balance of the warranty transfers automatically to the next homeowner.
The transferable home warranty is an excellent marketing tool when you offer your home for sale to prospective buyers
If your home is sold during that warranty term, the balance of the warranty transfers automatically to the next homeowner.
The transferable home warranty is an excellent marketing tool when you offer your home for sale to prospective buyers
STRENGTH
Home warranties issued by RWC are Insured by Western Pacific Mutual Insurance Company, A Risk Retention Group, (WPMIC)
The financial strength of the company is phenomenal. They have over $130 million in surplus equity, as of 12/31/23, which is dedicated solely to warranty resolution and builder liability issues. This means you don't have to worry about the insurer going out of business because of natural disasters or catastrophic issues.
The financial strength of the company is phenomenal. They have over $130 million in surplus equity, as of 12/31/23, which is dedicated solely to warranty resolution and builder liability issues. This means you don't have to worry about the insurer going out of business because of natural disasters or catastrophic issues.
HIGH QUALITY
RWC Builders must meet certain standards to attain membership:
- Must prove that they have an acceptable amount of financial backing in the company.
- Must comply with specific construction standards to have their homes warranted.
- Must regularly go through a review process, including a claims review to evaluate customer satisfaction & verify membership criteria are still being met.
- Must prove that they have an acceptable amount of financial backing in the company.
- Must comply with specific construction standards to have their homes warranted.
- Must regularly go through a review process, including a claims review to evaluate customer satisfaction & verify membership criteria are still being met.
FREQUENTLY ASKED QUESTIONS
A: Yes. The Limited Warranty automatically transfers to subsequent buyers throughout the warranty term. There are no fees to pay or forms to complete. Please note that in the case of a foreclosure, the warranty may be voided.
A: We have over 75 different warranty options. So the answer to this question depends on which warranty was issued for your home. Coverage varies depending on the program selected by your Builder and the state in which your home is located. Refer to the warranty book you received at closing for exact coverage and warranty terms.
A: Mediation. We know that, in the majority of cases, the root of many disputes is the lack of communication between a Builder and a Homeowner. Sometimes, all it takes to get an issue resolved is someone to take on the role of mediator and assist the others in coming to a fair and reasonable agreement, based on the warranty standards provided. Prior to heading to formal arbitration or costly litigation, RWC does its best to mediate disputes between Members and Homeowners. Mediation is an informal process involving the Builder, the Homeowner and the Warranty Company during the Builder’s term of responsibility. There is no charge to either side to this initial process.
Arbitration. If resolution is not reached during mediation, the next step is arbitration, a formal process conducted by an independent, neutral arbitrator to resolve disputes. We use arbitrators experienced in arbitrating residential construction matters. Unless prohibited by law, the decision of the arbitrator under our programs is binding on all parties, including both you and your Builder. There is a fee for the arbitration which is paid according to the terms spelled out in your warranty document.
Arbitration. If resolution is not reached during mediation, the next step is arbitration, a formal process conducted by an independent, neutral arbitrator to resolve disputes. We use arbitrators experienced in arbitrating residential construction matters. Unless prohibited by law, the decision of the arbitrator under our programs is binding on all parties, including both you and your Builder. There is a fee for the arbitration which is paid according to the terms spelled out in your warranty document.