RWC has been in the new home warranty business for 35 years and has issued warranties on over 3 million homes. More importantly for you, we’ve managed the dispute resolution process between the homeowner and the builder on thousands of homes over the years.
Home warranties issued by RWC are insured by Western Pacific Mutual Insurance Company, A Risk Retention Group (WPMIC). WPMIC specializes in builder home warranties and, in fact, only writes insurance for its builder members. The financial strength of the company ($112 million in surplus equity as of December 31, 2017) dedicated for new home warranty resolution and builder liability issues means you don’t have to worry about the insurer behind your home warranty going out of business because of either man-made or natural catastrophic losses (hurricanes, oil spills, etc.).
Your home is warranted for the duration of the warranty period selected for your home by your Builder. If your home is sold during that warranty term, the balance of the warranty transfers automatically to the next homeowner. That transferable home warranty is an excellent marketing tool when you offer your home for sale to prospective buyers.
When your Builder selects an RWC warranty for your new home, you are being given a written and insured commitment that your home will be free from specified defects. Your RWC warranty is independently written and administered apart from your Builder. Regardless of what the future may hold for your Builder, your home warranty remains in place for the duration of the warranty period. The average cost to repair a major structural failure exceeds $30,000. Having a written and insured warranty in place on your home means that warranted structural components will be repaired without causing you serious financial hardship.
Expert Second Opinion
Even with a written warranty, Builders and Homeowners don’t always see eye-to-eye. If a dispute arises between you and your Builder regarding whether or not something should be considered a defect, the limited warranty document can be a valuable ‘measuring stick’ for evaluating the issues. You benefit from third-party assistance with home warranty issues. The warranty standards included are based on accepted industry practices. The process to get the warranty company involved to mediate your dispute and determine coverage is spelled out in your warranty book.