The last couple decades have seen dramatic changes in the relationship between builders and their customers. A generation ago construction defect litigation rarely affected builders. In many jurisdictions, the old legal maxim caveat emptor, or “let the buyer beware”, applied to the sale of new homes. Twenty-first-century American society has turned that principle on its head. A more accurate watchword in these times is caveat builder or “let the builder beware” of litigious homeowners and plaintiffs' attorneys bent on making a lucrative monetary recovery in court for every perceived defect in every new home.
Residential construction litigation has increased in frequency and expense dramatically in the past two decades and exponentially in the past few years. Homeowners recover hundreds of millions of dollars from builders every year, and a typical settlement of a condominium association claim is not measured in thousands of dollars, but in millions of dollars.
A recent study revealed that more than half of all homeowner claims are about actual work performed in the building of the house and not about design, materials or maintenance. These complaints can create logistical headaches for builders and can lead to litigation that is expensive and tends to distract builders from their primary focus of building and selling homes. Express home warranties reduce the work, anxiety, and expense of these kinds of claims by spelling out the rights and remedies of the parties and by providing for arbitration, a quick and relatively inexpensive method for resolving disputes.
Arbitration provisions in express warranties provide that mutually agreed upon, neutral arbitrators hear the evidence from the parties and determine, without passion or prejudice for either side, who owes what to whom. Because most arbitration services have streamlined procedures, and because there are no juries for whom the lawyers must “dramatize” the case, arbitrations often result in less expense and reduced animosity between the parties.
In today's world, there is no reason why builders or homeowners should beware of dealing with each other after the settlement on a new home. If a builder provides his customer with an express warranty administered by a neutral third party, such as a new home builder warranty by RWC, both the builder and the homeowner can enjoy peace of mind because they have a clear and written description of how the home should perform and a quick, fair, and inexpensive process for resolving any disputes that might arise. All of RWC's warranty programs include out effective warranty resolution process which includes mediation and, if needed, formal arbitration.
If you need information on the procedures and/or rates to enroll ALL your building projects (remodeling, commercial, detached garages, condominiums, townhomes, etc.) with RWC to provide yourself with the most warranty protection available, contact your Account Executive at 800-247-1812, Ext 2149.
It takes many components to build a home, and as a builder, you have to make many decisions to make. The homes you build need to be of quality construction, attractive and offer inviting features to pull in buyers. Though not a physical characteristic such as a large kitchen island or crown molding, a new home warranty is an equally impressive detail that proves to be advantageous over and over again.
If you haven’t ever thought about offering a warranty on your homes or are wondering “What’s in it for me?”, Residential Warranty Company, LLC (RWC) has the answers.
1. Opens the Door:
Homeowners looking for assurance that they have picked a quality builder are more confident in their choice when the RWC warranty comes with their home. And RWC’s approval by FHA and VA can assist you with your sales and help eliminate inspections and facilitate settlements.
2. Levels the Playing Field
Customer service can be a tricky issue. Homebuyers today can be demanding and unfortunately, too often unreasonable. Yet your reputation and future referrals often hang in the balance. You can provide an implied warranty (increase your exposure) and take a chance. Or you can provide the RWC written warranty (limit exposure) and enjoy its benefits. Specific warranty standards help you manage customer service problems and reduce costs. The RWC warranty puts “reason” back into the equation and lets you provide fair customer service. And when disputes arise - as they certainly will - RWC offers effective mediation and binding arbitration.
3. Marketing Tool
Hammers...saws...nails...it takes lots of tools to build a house. It also takes lots of tools to build a business and RWC provides you with some great marketing tools. Buyers today want choices and RWC offers more choices in warranty plans than any other warranty company. Convincing a buyer that you have what he wants or needs is the surest way to a sale. We want to help you convince that buyer. Not only does RWC offer a 10 year new home warranty, but a variety of other warranties are available as well. Other options include remodeling warranties, detached garage, building systems, HUD-code warranties, and customized state warranties... just to name a few. See our entire menu of choices here.
Don’t hesitate ~ RWC is a great addition to your toolbox! Talk to an RWC Account Executive today about the benefits of being an RWC Member or click here to get a warranty quote.
MORE PROSPECTS = MORE POTENTIAL BUYERS = MORE HOMES SOLD
As the saying goes, you have to spend money to make money. Of course, everyone wants the promise of a great return-on-investment (ROI) on home renovations, but not all projects will yield a lofty payout. Decisions today can make or break a sale years down the road. So how does one choose which projects to tackle? Real estate guru Homeadvisor.com states these are the top five remodeling projects that will give homeowners the best bang for their buck:
FIBERGLASS INSULATION: 107.7% ROI: New insulation isn't exactly #1 on a home owner's to-do list, but those puffy sheets of energy efficiency will warm wallets with long-lasting savings. Insulation may not be pretty to look at, but it saves money and improves comfort.
ENTRY DOOR REPLACEMENT: 90.7% ROI: Secure and attractive! A quality steel door is a great choice for a home upgrade, plus it provides extra security and prevents unwanted drafts.
MANUFACTURED STONE VENEER: 89.4% ROI: Cheaper than natural options, engineered stone siding will give a home the revival it deserves while keeping the budget in mind. And as a bonus, today's fabricated products look just like the real thing! Natural stone also tends to put stress on the frame and foundation, so it's a win-win for this lighter alternative.
GARAGE DOOR REPLACEMENT: 85% ROI: Not only an aesthetic renovation, replacing the garage door also serves other purposes such as improved security and energy efficiency. A fresh design will surely give the home's exterior a boost in curb appeal.
MINOR KITCHEN REMODEL: 80.2% ROI: Small kitchen remodels ranging from $5,000 to $25,000 boasts a favorable return. Kitchens tend to be the hub of the home, so it only makes sense to make it work in your favor. Whether simple changes or reflowing the layout -- improving the design and usability of the space will pack a punch.
While much of the country is experiencing a healthy resurgence in home building, what is also going strong is the market for additions and renovations. For many reasons, today’s homeowners are still very likely to consider remodeling their home. For those handymen and women that are up to the challenge, tackling home improvement projects on their own can be a very rewarding experience. On the other hand, for many average Americans, DIY isn’t an acronym on their resume. Whether it’s an expanding family that needs more space or a frightfully outdated avocado green kitchen that begs for a facelift, homeowners will be scouting out professionals to get the job done.
According to economists, the current demand for home-improvement is healthy. Per the latest Remodeling Index, remodeling activity nationwide has continued to grow and is projected to keep rising. Demographics tend to play a big role in future prosperity. As baby boomers retire, the likelihood of first floor bedrooms and bathrooms or wider doorways and hallways become a reality. On the other end of the spectrum, housing affordability may sway millennials’ decision to purchase older existing homes that will command renovations. And lest we forget Mother Nature. In the wake of the tragic flooding and hurricane-ravaged areas, countless homes have been compromised. It may be too early to tell what type of impact these storms will have on the marketplace, but rebuilding and renovating will not be a piece of cake.
How does your business fit into this niche? If you’ve been focusing solely on new home construction and haven’t given much thought to remodeling, perhaps now is the time to investigate. Could it be that you are in a position to aid in the recovery of storm-affected areas? Or simply think forward to January or February. For half of the country, the cold, winter months are right around the corner and new construction may wane. Several home improvement projects may be just the thing to fill in the gaps.
Ready to kick it up a notch? Why not check out the RWC Remodeler Warranty? Having a written warranty effectively reduces misunderstandings that can result from a verbal agreement and a handshake with clients. With RWC’s insurance backed protection, homeowners can be confident that you are a top-notch craftsman and that their remodeling project is a worthy investment.
Did you know that allergies are the sixth leading cause of chronic illness in the United States? In fact, more than 50 million Americans suffer from allergies each year; and asthma affects more than 25 million. How do you, as a builder, tackle the respiratory issue from the ground up? Clean "healthy" homes are becoming mainstream and it is where homebuyers are turning in order to combat some of these problems.
The urge for wellness is compelling, however, building a healthy home can be a catch 22. While trying to prevent outdoor pollution and pollen from sneaking inside due to drafts and leaks, a home that is too airtight can actually be more tainted. Energy-efficient, well-sealed homes can trap chemicals and other irritants.
There are several factors to contemplate when trying to find that perfect balance of air quality. If healthy building standards are important to your buyers, consider these points when strategizing materials, schedules, and budgets.
• Conduct third-party certified air-quality tests to assess the particulates, then improve upon those numbers.
• Provide balanced ventilation to distribute and filter air properly. By keeping air changes to a minimum, drafty corners of homes will stay free of dust and will ensure fresh air is circulated throughout the home.
• Carbon monoxide is odorless and fatal, so it’s essential to install CO2 detectors on every floor.
• To decrease the problems from chemicals being emitted from new building materials, use as many natural products as possible. For example, select cabinets made of real wood or choose solid surface kitchen countertops such as slate, granite, or marble. This eliminates the adhesives associated with laminates.
• Taking the proper precautions to prevent mold growth is a no-brainer. Exterior insulation will warm the exterior sheathing so that the inside face of the sheathing does not become a condensing surface. Condensation in the walls means moisture which may lead to structural issues in the future. It’s also important to properly flash exterior penetrations, windows, and the roof to move water away from the home. Once water finds its way in, the home is no longer truly healthy.
• And last but not least, take pride in your work and keep a clean worksite. Clients want transparency, so by snapping a few photos of wall cavities that are free of sawdust and dirt reinforces your integrity and commitment to a healthy home.
Typically home buyers have the choice of two types of homes on the market: resale or new. According to NAHB, home buyers planning to buy (or build) a brand-new house or condo often cite energy efficiency, an open floor plan, a warranty, and being able to select specific items such as appliances, types of flooring, and colors schemes as factors driving their choice.
Let’s talk about that one intangible product homeowners want that isn’t used or seen on a daily basis - a warranty. Friends and family may admire the great room’s high ceilings or ooh and ahh over the gourmet stove, but that doesn’t make a warranty any less attractive. In the event that a home would develop a Defect, a homeowner will be grateful that their Builder was savvy enough to protect their home with a warranty. The average cost to repair a major structural failure exceeds $30,000. Having a written and insured warranty in place on the home means that warranted structural components will be repaired without causing the homeowner serious financial hardship. Now that kind of peace-of-mind is truly priceless.
The numerous advantages of having a warranty on a newly built home simply go beyond words on paper. It's a state of mind -- a feeling of security and comfort. In fact, a new home warranty from Residential Warranty Company, LLC (RWC) is one of the least expensive, longest lasting products a builder can purchase for the homes they build. It brings incredible value to the table not only for the builder and the initial sale but subsequent resale value as well.
With over 3 million homes warranted and 35+ years’ experience under our belt, RWC and affiliates have established itself as a rock solid leader in home protection and risk management. So we ask, besides your standard 10-year warranty, how else can RWC help you and your buyers?
Remodeling? There's a warranty for that. Building a modular or log home or working on a commercial project? We have that covered, too. Or maybe you’re looking for something a little more customized for the state you build in? We’ve got an exclusive for you! RWC’s Customized State Warranty (CSW) Program is the most unique and specialized warranty program in the industry. Each individual state warranty is crafted to meet that state’s statutes regarding new home warranties. Also available are free training session for your staff, free marketing materials, and various commercial lines of insurance including general liability, builder’s risk and contractor’s equipment exclusively for members through the RWC Insurance Advantage.
Whether you are brand new to RWC or a longtime member, know that we are here to help you provide the peace of mind that homeowners crave. Be sure to take full advantage of the numerous warranty options and services. Don’t miss this opportunity to give your buyers the best house warming gift yet!
Builders, manufacturers and remodelers have new opportunities moving their way. As Sun Belt City populations grow, the need for new homes, remodels, additions and communities arise. Protect your investment with an RWC, HOME of Texas or MHWC warranty. Not only will the warranty limit your liability and give you the competitive edge, but it will also add value to your home and give your homebuyer that peace of mind they crave. Read on to learn more about this shift to warmer climates and be sure to take advantage of the many benefits RWC and affiliates have to offer.
The sun is shining, literally and metaphorically, on many states located within the Sun Belt. New data from the U.S. Census Bureau reveals that more people are choosing to leave the northern regions of the country, especially the Midwest, to settle in warmer climates.
The data includes population estimates and analysis of population changes for U.S. counties and metro areas, providing statistics for total population change, shifts in population due to natural increase, and domestic and international migration between July 1, 2014, and July 1, 2015, the Joint Center for Housing Studies of Harvard University reports.
The general trend shows that Sun Belt counties and metros — specifically, suburban counties in the South — are attracting the most new residents.
Texas, in particular, has been drawing people from other parts of the country, with Houston and Dallas-Fort Worth experiencing more growth than anywhere else in the U.S., gaining 159,000 and 145,000 people, respectively. A little further down the list are two other Texas metros, Austin-Round Rock and San Antonio, each of which grew by about 50,000 people. Combined, the population gain for these four Texas metros is 412,000, the highest total for any state. Florida, California, Georgia, and Washington round out the top five.
The counties that experienced the greatest population growth were also located in the southern and western regions of the Sun Belt. Harris County, Texas, and Maricopa County, Arizona, were the top two. All of the top 30 counties, in terms of population growth, were located in the West or the South.
Further breakdown of the overall population gains shows that Americans are seeking the sun. Domestic migration was also trending toward Sun Belt states with the top 10 counties for net population influx being located in Arizona, Florida, Nevada, and Texas. Many of the counties that appealed to domestic migrants also appealed to international migrants. However, some places, such as Los Angeles County, had high international migration but actually lost domestic migrants.
On the flip side, among the top 100 metros, Chicago had the biggest net population loss, with a drop of 6,200. Pittsburgh was next, losing 5,000 residents.
Source: Professional Builder
By now we all know it's not a good idea to post sensitive information on social networking sites or blast private data through cyber space without taking the proper precautions. The last thing you want is for private information to be compromised when bouncing from server to server.
Keeping yourself secure from theft and vulnerability is a top priority in today's digital age. That's why Residential Warranty Company, LLC and affiliates HOME of Texas and MHWC have a secure upload portal on each company website for members and prospective members to use in uploading information and important documents to the home warranty companies.
Instead of emailing, faxing or mailing documents for new memberships, renewal memberships or home warranty resolution matters, the upload portal allows for secure transfer of data electronically, efficiently and economically.
Secure upload links can be found in the drop down menu when you hover over the "Builders" tab (or the "Manufacturer's tab on the MHWC affiliate site), as well as at the very bottom of every webpage. Simply follow the prompts to send documents securely. Better safe than sorry!