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COLUMN 1
Program Appeal
Unique Program Options
Warranty Express
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What’s Covered
Membership
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COLUMN 2
Warranty Products
10 Year New Home Warranty
Customized State Warranty
Administration Only Warranty
Remodeler Warranty
Building System Warranty
Specialty Warranty
HUD Code Warranty
Extended Warranty on New Homes
Extended Warranty on Resale Homes
RWC Insurance Advantage
Incentive Program
Warranties – State by State
Administration Only Warranty
COLUMN 3
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FAQs for Builders
Forms Library
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Warranty Terms to Know
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COLUMN 1
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Value To Me
What RWC Membership Means
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Satisfied Homeowners
Recommend Your Builder
COLUMN 2
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Value To Me
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FAQs for RWC Homeowners
How Does My New Home Warranty Work?
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Warranty Terms to Know
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Why Key Estates?
What’s Covered
Homeowner Notice Questionnaire
Please fill out the questionnaire below as accurately as you can. Your time in responding is greatly appreciated.
Not returning this form may result in a delay in rendering a coverage determination.
1. Did you communicate with your Builder during the first and/or second year of the warranty coverage period regarding concerns related to the current condition of your home?
1. Did you communicate with your Builder during the first and/or second year of the warranty coverage period regarding concerns related to the current condition of your home ?
Yes
No
Please select Yes or No
2. If you did communicate with your Builder how, and when was the Builder notified?
2a. Verbally – date(s) of notification
Verbally notification
2b. In Writing – date(s) of notification
Please provide ALL documentation between you and the Builder.
3. In the first and/or second year of the warranty coverage period did you notice symptoms or concerns related to the current condition of your home?
Yes
No
Please select Yes or No
3a. If you did notice symptoms or concerns of the current condition, what did you observe and when did you notice these issues?
4. During the life of the home, is there a time period that your home was vacant?
Yes
No
Please select Yes or No
4a. If yes, please provide date(s) of vacancy and reason for vacancy, including foreclosure details if applicable
5. During the life of your home, did your home experience a flood?
Yes
No
Please select Yes or No
5a. If yes, please provide the date(s) the flood occurred and any loss or damage that resulted from the flood, and any claims made and coverage provided for this home, including any reports obtained.
6. Please identify and list with reasonable specificity any doors or windows that can only be opened or closed with force because they are binding against the frame or egress doors that do not lock properly.
7. Have you had any plumbing testing performed at your home (water, sewer, sprinkler system or pool)?
7a. Have you had any plumbing testing performed at your home (water, sewer, sprinkler system or pool)?
Yes
No
(If yes please provide documentation related to the testing results and/or repair)
8. In addition to the above information RWC is requesting the following information to assist us in investigating your request for warranty performance. Please furnish us with the following:
8a. Any available photographs or videos of the defect(s).
8b. Any inspection, geotechnical or engineering reports in your possession. (If you have not had any inspections made, you are not required to obtain one).
8c. Any estimates or invoices for repairs or permanent improvements to your residence. (If no estimates have been made, you are not required to obtain any.)
8d. All claims made against your homeowner’s insurance (for this residence) including any reports and coverage decisions by the carrier.
Your time in responding to this questionnaire is greatly appreciated.
Not returning this form may result in a delay in rendering a coverage determination.
9. Name of person providing responses
Print Name
When submitting your responses to RWC you are acknowledging that you have provided RWC with the requested information to the extent you possess the information or can readily obtain the information.
After submitting the Homeowner Notice Questionnaire form, you will receive an email link that you may use to provide your additional documentation.
Phone
This field is for validation purposes and should be left unchanged.
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