Finally, after several lean years, the new home building industry is enjoying improvement. The nation’s vacant home inventory is virtually depleted and new homes are being built again to meet the demand. Interest rates are still low and buyers have more confidence, so not only are homes being built, but they’re being bought.
What are you doing to entice buyers and set yourself apart from your competitors? What kinds of bells and whistles are you including in your homes that other builders are not? How are you promoting your quality and strength? What’s your response to a potential buyer when they ask, “What if I have a problem in my home and you’re out of business?”
That’s a real concern for buyers. None of us can forget how difficult the economy has been. We’re all cautious when making large purchases. Home buyers especially want to be assured they’re getting the most for their money and that they’re purchasing a home from a reputable, quality builder.
By providing RWC’s sensible home warranty, you’re proving to your customers that if there’s a problem in their home, it will be corrected. We investigate all of our members. We want to be sure our members have a solid reputation, build a quality home, have financial strength, and provide excellent customer service. You don’t just subscribe to RWC. You earn your membership, so be sure to proudly include and display the fact that you’re a RWC member. Add our new logo to your printed materials and media advertising and add a link on your website to our homeowners page.
This will also help you compete against resale homes on the market. Most resale homes include a third party home warranty. Quality, reputation, reliability, warranties, and assurance are all very important factors in a home buying decision.
Have you ever had a difficult homeowner after the sale? RWC can help you there, too. Our dispute resolution process is extremely effective. We have trained individuals that assist you and your homeowner through a free 30 day mediation process. Mediation is efficient and effective. From time to time, a homeowner isn’t satisfied with the outcome. For those occasions, binding arbitration is available. Again, RWC’s staff schedules and assists the parties through this process.
Now that homebuilding is gearing up again, be sure to emphasize your advantages. Don’t miss out on sales because you didn’t promote yourself effectively. In addition to your company’s profile information, be sure to advertise that you provide an insured, third party warranty from the nation’s largest home warranty company. Warranties issued by RWC are insured by Western Pacific Mutual Insurance Company, A Risk Retention Group (WPMIC). WPMIC specializes in new home warranties and, in fact, does not write insurance for any other unrelated risk. The financial strength of the company – over $100 million in surplus equity – dedicated for new home warranty resolution means you don’t have to worry about the insurer behind your warranty going out of business because of either man-made or natural catastrophic losses (hurricanes, oil spills, etc.).
The benefits of RWC’s home warranties are numerous for your homebuyers and for you. Enroll today!
When you provide an RWC new home warranty, what exactly does that mean to your buyer and to you?
To prospective homebuyers, it’s financially and emotionally important to receive value for the dollars they spend. It ensures protection and security. RWC has accumulated over 30 years and over 3 million homes’ worth of experience as a home warranty company. Our longevity, experience, and knowledge extend value to our members and, ultimately, to their customers.
The definition of “value” is the amount of money, goods, or services that are considered to be a fair equivalent of something else. RWC provides an excellent value. One of the least expensive, longest-lasting products a builder can purchase for the homes they build is the RWC home warranty. At an average national cost of only $230, builders receive:
- A third-party written warranty insured by Western Pacific Mutual Insurance Company, A Risk Retention Group (WPMIC) which is rated “A-(Excellent)” from A. M. Best. This rating reflects WPMIC’s sound capitalization, historically favorable operating performance, positive cash flow, and conservative reserve levels.
- The ability to use the warranty as a marketing feature when you advertise and show your homes.
- Should your homeowners decide to sell their home, the warranty is automatically transferable to subsequent buyers for the duration of the warranty term, making the warranty you provided an excellent resale tool for them as well.
- An effective resolution process that includes FREE mediation and, if necessary, binding arbitration in the event of a dispute with a homeowner. In fact, RWC resolves over 95% of the warranty resolution disputes we administer without the need for arbitration!
- Specific, detailed written industry standards. If, for any reason, a warranted defect is discovered in a home you built and warranted through RWC, your homeowners can rest easy knowing it will be remedied.
- FHA, VA, USDA approvals when necessary.
- An online enrollment process.
- Limited, not UNlimited, exposure to you and your company.
- Access to and knowledge from RWC’s 30+ years of experience in the home warranties industry.
- Excellent customer service from RWC’s staff.
Protection, longevity, strength, experience, and third-party insurance backing are all qualities of RWC’s home warranty programs. So if you are asking yourself, “Why choose RWC?,” the answer is found in the solid assurance and numerous advantages for builders and their homebuyers.
In addition to our variety of home warranty programs, RWC offers unique features to make your membership as effective and efficient as possible.
Warranty Express is one such feature.
A unique online system, Warranty Express covers everything from home enrollment to membership renewal to ordering marketing materials and enrollment reports.
Response to Warranty Express and its powerful features has been enthusiastic. Members appear to love the convenience and efficiency of this system.
Warranty Express Features & Benefits:
- Enroll multiple homes warranties at once.
- Start the electronic enrollment process, save your work, and come back later to finish or edit prior to submitting.
- Enroll confidentially over a secure site.
- Generate FHA confirmation letters or state affidavits, if needed.
- Order enrollment reports to reconcile your records.
- Order marketing materials, including sample home warranty books, consumer brochures, signage for model homes, and important document folders to keep all your settlement paperwork together for closing.
- Renew your membership.
- Enjoy a shorter renewal application process.
- NO “initial” enrollment paperwork.
- NO deposits.
- NO surcharges if the warranty fee is paid online.
- NO waiting for the mail for forms and books for closing.
- Receive IMMEDIATE confirmation that your enrollment was received.
- Access both the application for New Home Warranty and warranty books immediately. Either print from the comfort of your office or simply email to your buyer.
- FREE online enrollment reports.
- Fast, efficient, and paperless.
- Huge cost and time savings!
How Warranty Express Membership Renewal Works:
When it’s time for your renewal, we will send you an email (60 days prior to the renewal date) as well as a postcard (just in case!) notifying you that your renewal is ready to complete through Warranty Express. You will be able to login and complete the needed forms without the hassle of addressing an envelope and paying for postage. Your membership renewal fee may also be paid online. Any other required documents may simply be emailed directly to the person handling your renewal (for your security, financial statements should still be mailed or faxed).
Have you signed up for Warranty Express yet?
Currently, approximately 80% of RWC members renew their membership online. If you haven’t signed up yet, please contact our office to get your password!
Interested in what else RWC has to offer? Explore our wide array of warranty products!